Shipping policy
At Violets Temptations, we work with trusted suppliers around the world to bring you our latest styles. Because our products are sourced directly from partner warehouses, delivery times and costs can vary depending on where you are located. Please review the details below so you know what to expect.
Order Processing Time
Orders are typically processed within 2 to 5 business days after being placed. Because items are fulfilled by our supplier network, processing time may be longer during peak seasons or for items with limited stock. You will receive a confirmation email with tracking information once your order has shipped.
Shipping Destinations
We ship worldwide. Some destinations may have restrictions on certain products, and customs duties, import taxes, or local fees may apply. These charges are the responsibility of the customer and are collected by the local carrier or customs authority upon delivery.
Shipping Methods and Delivery Times
| Region | Estimated Delivery | Cost |
|---|---|---|
| Domestic (Country of Origin) | 5 to 10 business days | Calculated at checkout |
| International Standard | 10 to 20 business days | Calculated at checkout |
| International Express | 5 to 10 business days | Calculated at checkout |
Delivery estimates begin after your order has shipped. Times may vary due to customs clearance, carrier delays, weather, or peak seasons.
Shipping Costs
Shipping rates are calculated at checkout based on your destination, order weight, and selected shipping method. Free shipping may be offered on select orders or promotions, as displayed at checkout.
Customs, Duties, and Taxes
International orders may be subject to import duties, value-added taxes (VAT), or other fees imposed by your country. These fees are not included in the purchase price and are the responsibility of the customer. Violets Temptations is unable to predict or control these charges.
Order Tracking
Once your order ships, you will receive an email containing a tracking number. Tracking updates may take 24 to 48 hours to appear, and some international carriers may have limited tracking visibility.
Lost or Delayed Packages
If your package has not arrived within the estimated delivery window, please contact our customer care team. We will coordinate with our supplier and the carrier to investigate and resolve the issue as quickly as possible.
Address Accuracy
Please double-check your shipping address at checkout. Violets Temptations is not responsible for packages delivered to an incorrect address provided by the customer. Address changes can only be made before an order has shipped.
Contact Us
For any questions about your shipping or delivery, our customer care team is always happy to help.